Promotions & campaigns
Customer Marketing
Every order builds your customer base, and DOMSpeed lets you use it. Broadcast promotions, announcements, and offers over SMS, WhatsApp, and email from the same platform that runs your orders — no separate marketing tool, no exporting contact lists, and two-way messaging when customers reply.
What you get with customer marketing
Broadcast campaigns over SMS, WhatsApp, and email
Built on the customer base your orders already create
Two-way SMS and in-app messaging when customers reply
Automated order updates and reminders alongside promotions
Built for your industry
Customer Marketing is tuned to how each of these businesses actually runs.
Frequently asked questions
Which marketing channels does DOMSpeed support?
SMS, WhatsApp, and email for broadcast campaigns, plus in-app messaging — all from the same platform that runs your orders, so there is no separate marketing tool to manage.
Can I send a promotion to all my customers at once?
Yes. Broadcast messaging sends your promotion or announcement to your whole customer base in one send, over the channels you choose.
Where does the customer list come from?
From your own orders. Every QR order, app order, and booking builds your customer base automatically, so campaigns reach real customers without importing or buying lists.
Can customers reply to messages?
Yes. Two-way SMS and in-app messaging land replies in your support inbox, so a promotion can turn into a conversation and an order.
Are order updates and marketing separate?
They run on the same system but serve different jobs — order updates and reminders are sent automatically, while promotions and announcements go out when you choose to send them.
Ready to put customer marketing to work?
Talk to our team about how DOMSpeed fits your operations, or get started right away.