Customer Engagement
Communication
Every order, booking, or appointment is a chance to keep customers informed. DOMSpeed automates the updates and reminders that used to mean phone calls, so your team can focus on the conversations that actually need a person.
Built for communication
Automated order and appointment notifications
Two-way SMS and in-app messaging
Customer support inbox with quick replies
Broadcast promotions and announcements
What's included for communication
Every plan includes the DOMSpeed features your industry actually uses.
Frequently asked questions
What customer notifications can DOMSpeed automate?
DOMSpeed automatically sends order updates, appointment reminders, and booking confirmations, so customers stay informed without your team making phone calls or sending messages by hand.
Does DOMSpeed support two-way messaging with customers?
Yes. Customers can reply over SMS or in-app messaging, and those conversations arrive in a shared support inbox where your team can answer with quick replies.
Can I send a promotion to all my customers at once?
Yes. Broadcast messaging lets you announce promotions, new items, or important updates to your whole customer base in one send.
How does the customer support inbox work?
All customer messages land in one inbox regardless of channel. Your team sees the full conversation history and can respond with saved quick replies, so nothing gets missed between staff.
Will automated messages replace my staff talking to customers?
No. Automation handles the routine updates — confirmations, reminders, status changes — so your staff spend their time on the conversations that actually need a person.
Ready to bring DOMSpeed to your communication?
Talk to our team about how DOMSpeed fits your operations, or get started right away.
